Device

[BioStar 1] Troubleshooting Unknown error message during user transmission
Problem I’ve got unknown error when I transferred user from BioStar Client to a device. I can't transfer user to a device. How can we resolve the iss...
Wed, Dec 20, 2017 at 10:54 AM
[BioStar 2] Live Fingerprint Detection (LFD)
Live fingerprint detection is a technology that is used to detect fake fingerprints.  For more detailed explanation of the feature, refer to the following ...
Mon, Dec 18, 2017 at 3:43 PM
[BioStar 1] Resetting BioStation Admin Password
If the device is connected to BioStar, you can create another admin user and transfer it to the device. If this option is not available, you can use any of t...
Thu, Dec 14, 2017 at 10:14 AM
[BioStar 1] Unlocking a Disabled Device
In BioStar 1 you can disable a device via a input.  You can configure it in the Device Input tab. Once that input is made the device will be disabled...
Wed, Nov 22, 2017 at 1:08 PM
[BioStar 2] How to Lock and Unlock your Device / Disable Device
Disabling a device is a security feature you may want to use in order to lock down your doors. When a device is disabled, you will have to unlock the de...
Wed, Nov 22, 2017 at 11:30 AM
[BioStar 2] Signed Firmware
If you checked the firmware folder of BioStar 2 on a recent release (C:\Program Files\BioStar 2(x64)\firmware) , you may see that the firmware have a _sign ...
Wed, Nov 8, 2017 at 8:50 AM
[BioStar 2] FaceStation 2 Ambient Brightness
You should configure the FaceStation 2 ambient brightness based on the environment it is installed in.  High: semi-outdoors. Device should not...
Thu, Oct 26, 2017 at 10:35 AM
[BioStar 1] Door Based Anti-Passback
In BioStar 1 you can create an anti-passback zone if you have purchased and applied a Standard Edition license.  Refer to the attacked Administrator's ...
Thu, Oct 26, 2017 at 10:25 AM
[BioStar 2] FaceStation 2 Motion Sensor
On the device menu of FaceStation 2, you can configure how far the device will scan a user.  If you don't want the device to attempt to scan people tha...
Thu, Aug 24, 2017 at 11:10 AM
[BioStar 1] FaceStation Proximity Level
FaceStation has a feature called a proximity level. This is a feature that allows you to set the distance in which the user will be scanned.  If the proxim...
Thu, Aug 24, 2017 at 11:05 AM