Device

[Both BioStar] 1st Generation Device / Entry Level Device / 2nd Generation Device / On-Device AI Device
Sometimes, when we refer to a group of devices, Suprema agents may say a 1st generation device, entry-level device, 2nd generation device, or On-Device AI d...
Thu, Nov 21, 2024 at 8:25 AM
[BioStar 2] Mask or Hide User ID/Name on Device Screen When Authentication Succeeds​
Affected Version: BioStar 2.9.6 or above  Affected Products & Versions:   BioStation 3 Firmware Version 1.3.0 or above FaceStation F2 Firmware Versio...
Fri, Nov 15, 2024 at 1:11 PM
[Device] XPass D2 Firmware Upgrading Guide (v1.7.0 or Above)
Updated: September 24, 2024    Suprema's XPass D2 is an outdoor compact RFID reader that requires two steps for firmware upgrades: one for the micom...
Fri, Oct 18, 2024 at 10:04 AM
[BioStar 2] New Product Introduction - FaceStation F2
Applied to : FW v1.0.0_20200916 or high version BioStar v2.8.6 or high version FaceStation F2 (FSF2 for short) is a new Facial authentication prod...
Thu, Oct 17, 2024 at 1:37 PM
[BioStar 2] New Product Introduction - BioEntry W3
Available BioStar 2 Version: v2.9.7 or above Available BioStar 2 Device SDK Version: v 2.9.6.0 or above Available Suprema G-SDK Version: v1.7.0 or above ...
Thu, Oct 17, 2024 at 1:35 PM
[BioStar 2] New Product Introduction - BioStation 3
Article Updated on 1 Nov 2023 Applied to: FW v1.0.0_20220901 or above Available BioStar 2 Version:  v2.9.0 or above Available BioStar 2 Device SDK Versio...
Thu, Oct 17, 2024 at 1:34 PM
[BioStar 2] Visual Face Devices' Master and Slave Configuration
Updated Oct 17, 2024         Suprema's Visual Face devices cannot be added as RS-485 Slave devices alongside Fingerprint, Face (e.g., FaceStation 2 or...
Thu, Oct 17, 2024 at 1:14 PM
[BioStar 2] Notice for Usage of Combined Environment 1st Generation Entry Level Devices and 2nd Generation or On-Device AI Devices
When you construct BioStar 2 with 1st generation entry-level devices and 2nd generation or On-Device AI devices, you can encounter a sync error and not oper...
Thu, Oct 10, 2024 at 3:59 PM
[BioStar 2] How to Upgrade BioEntry W3 Firmware via USB
    BioEntry W3 does not have an LCD screen; however, it supports firmware upgrading via USB. To use this feature, please prepare USB C-type memory and foll...
Mon, Oct 7, 2024 at 5:07 PM
[BioStar 2] New Product Launch: IM-120 (Multiple Input Extension Module)
Available BioStar 2 Version: v2.8.14 or above Compatible RS485 Master Device and Firmware: CS-40 v1.5.2_20211105 or above IM-120 FW version: 1.0.0_2021102...
Mon, Oct 7, 2024 at 3:10 PM