Device

[Video Tutorial] Changing the Device Language (Custom)
[English Display at English Language Setting / Spanish Display at Custom Language Setting] It is possible to customize languages, or to change the message ...
Mon, Apr 20, 2026 at 11:23 AM
[Device] Changing the Device Language (Translation)
Updated Apr 20, 2026 To change the language displayed on the device, you have to change the device's resource file.  Follow the steps below to tran...
Mon, Apr 20, 2026 at 11:16 AM
[Device] XPass D2 Firmware Upgrading Guide (v1.7.0 or Above)
Updated: September 24, 2024    Suprema's XPass D2 is an outdoor compact RFID reader that requires two steps for firmware upgrades: one for the micom...
Wed, Jan 7, 2026 at 4:44 PM
[BioStar 2] New Product Introduction: X-Station 2
 Applied to: v1.0.1_20210329 or above BioStar v2.8.11 or above Suprema X-Station 2 is a versatile intelligent terminal that supports RFID cards, Mob...
Mon, Dec 15, 2025 at 2:07 PM
[BioStar 2] New Product Introduction - FaceStation F2
Applied to : FW v1.0.0_20200916 or high version BioStar v2.8.6 or high version FaceStation F2 (FSF2 for short) is a new Facial authentication prod...
Mon, Dec 15, 2025 at 1:41 PM
[BioStar 2] New Product Introduction - BioEntry W3
Available BioStar 2 Version: v2.9.7 or above Available BioStar 2 Device SDK Version: v 2.9.6.0 or above Available Suprema G-SDK Version: v1.7.0 or above ...
Mon, Dec 15, 2025 at 1:21 PM
[BioStation 3] How To Setup BioStation 3 Intercom with Linphone
Updated Document on 5 June 2024 Applied to: FW v1.0.0_20220901 or above Available BioStar 2 Version:  v2.9.0 or above Available BioStar 2 Device SDK Vers...
Mon, Dec 15, 2025 at 1:18 PM
[BioStar 2] Supported Device and Firmware of Separated the Log Related to Door Unlock
From BioStar 2.8.16, we support separating the log related to door unlock; Door Unlocked (Exit Button) Door Unlocked (By Operator) This article guid...
Fri, Sep 26, 2025 at 11:58 AM
[BioStar 2] Resetting admin password of devices having LCD
There is no way to reset admin password of devices having LCD without BioStar2 if you don't know the credential of the device administrator. This ref...
Thu, Sep 25, 2025 at 4:19 PM
[BioStar 2] Upgrading the Firmware of Secure IO 2
You can upgrade the firmware of secure IO 2 in BioStar 2 like any other device.  1. Download the most recent Secure IO 2 from our download center.  ...
Thu, Sep 25, 2025 at 10:03 AM