Device

[BioStar 2] Increase the Number of Administrators That Can Be Added per Devices
From BioStar 2 v2.7.3, you are able to configure more admin users within 2nd generation devices. 1. Capability change Before BioStar 2 v2.7.3, you cou...
Wed, Mar 17, 2021 at 1:14 PM
[BioStar 1] How to Reset BioLite Net Admin Password
When you need to reset an admin password of the device with an LCD on, you should connect the device with BioStar server. This process is essentially requir...
Tue, Feb 8, 2022 at 12:15 AM
[BioStar 2] Notice for Usage of Combined Environment 1st Generation Entry Level Devices and 2nd Generation Devices
When you construct BioStar 2 with 1st generation entry-level devices and 2nd generation devices together, you can meet a sync error issue and cannot operate...
Tue, Aug 31, 2021 at 2:49 PM
[BioStar 2] How To Indicate EM4100 Card on Suprema Products
EM4100 format of the data is as follows. Total Card Serial Number is 40 bits. First 8 bits are 8 bit version number or customer ID and last 32 bits are dat...
Thu, May 16, 2019 at 5:43 PM
[BioStar 2] How to Use Smart Card with D2 (Wiegand Reader Mode)
If you connect D2 product with Wiegand wiring that you would like to use with a wiegand port of DM20 or a wiegand port of other Suprema devices, you should ...
Sun, Mar 17, 2019 at 6:39 PM
[BioStar 1] The relevant issue by invalid date&time
Problem Can't find the relevant log event even though a user authenticated with access granted sound. Voice of Customer There is missing log. But...
Tue, Dec 11, 2018 at 7:52 PM
[BioStar 2] Resetting admin password of devices having LCD
There is no way to reset admin password of devices having LCD without BioStar2 if you don't know the credential of the device administrator. This re...
Fri, Oct 22, 2021 at 9:26 AM
[Both BioStar] W2 Power Supply
DC Power Our R&D recommends that you use a supply with voltage of 12V ± 10% (10.8V ~ 13.2V) You must use a power supply of at least 12V ± 20% (9.6V ~ ...
Mon, Oct 8, 2018 at 3:13 PM
[Both BioStar] Dual Frequency (Hybrid) Cards
What is a dual frequency card?  Dual Frequency Cards are cards that hold both low frequency and high frequency chip (or 2 high frequency chip) in a single ...
Tue, Sep 18, 2018 at 2:31 PM
[BioStar 2] Using Card Only or PIN Only Mode with XPass D2
Relevant device XPD2-GKDB (Regarding the product information, please click here.) Customer Inquiry Can I use Card Only or PIN Only mode with XPass ...
Sat, Sep 8, 2018 at 2:00 PM