Server
Due to the discontinued BioStar 1, Suprema recommends migration to BioStar 2 for customers using BioStar 1. BioStar 1.x support discontinuance notice ...
Tue, Apr 6, 2021 at 3:11 PM
There are certain ports that BioStar 2 must occupy to operate properly. [BioStar 2] Server and Device Port Usage However, during upgrading, installi...
Tue, Apr 6, 2021 at 2:13 PM
Note: This applies up to BioStar 1.92. BioStar 1.93 installs MS SQL 2012 by default, so you do not have to take the steps below. BioStar works on Windo...
Tue, Apr 6, 2021 at 1:19 PM
When the setting.conf file is corrupted, BioStar2 Administrator can not access the login page of BioStar2. The corrupted case of the setting.conf file ...
Tue, Apr 6, 2021 at 1:06 PM
Problem BioStar 2.x SW license has been deleted suddenly. Cause Since the timing of the network mount operation at the time of PC start is slow, the l...
Thu, Mar 18, 2021 at 11:16 AM
If you are upgrading from BioStar 2.5 to 2.6.x, a license check is made in the upgrade process to ensure that you have the right license. If you already h...
Wed, Mar 17, 2021 at 4:29 PM
BioStar 2 supports direct upgrade from the v2.5 to the BioStar v2.6.x or v2.7.x. (You cannot upgrade from v2.5 to v2.8.x directly.) If you want to upgrade t...
Wed, Mar 17, 2021 at 4:21 PM
If your BioStar 2 server IP is changed, you can meet several issues. Case 1: BioStar 2 license is vanished. All of BioStar 2 server licenses are issue...
Wed, Mar 17, 2021 at 2:42 PM
From BioStar v2.7.2, you can configure the image log storage path, and auto-saving without viewing or checking logs from monitoring is supported. 1. ...
Wed, Mar 17, 2021 at 1:58 PM
From BioStar 2 v2.7.3, the unlimited floor level is supported by BioStar 2 software. But in the current Suprema device firmware is not supported for unlimi...
Wed, Mar 17, 2021 at 1:32 PM