General
*Please ensure that the device is updated to the latest firmware (based on BioStation A2 FW Ver 1.5.1) - Released on August, 2018. For the setting of th...
Mon, Aug 27, 2018 at 5:31 PM
In case of BioStar2, it supports [Use Automatic Door] option unlike BioStar1 SW. Refer the below description and use the option if you would like to use...
Mon, Aug 27, 2018 at 1:07 PM
*Since BioStar ver 2.4, you can only view the Custom Level button ONLY when you login with User ID 1, regardless of operator level. In this example, you...
Mon, Aug 27, 2018 at 11:33 AM
Both BioStar 1 & BioStar 2 do not officially support failover server feature. However this may be achieved with third party applications. BioStar 1 ...
Fri, Jul 27, 2018 at 12:47 PM
Refer to the steps below to export the device logs. 1. Log in to BioStar 2 web client. 2. Click on the Monitoring tab. 3. Click the date box next to...
Mon, May 21, 2018 at 3:07 PM
Dual Authentication mode is an authentication mode that requires authentication of two individuals to open the door. You can configure this in the Door...
Wed, May 9, 2018 at 10:35 AM
Configuring the relay signal in BioStar 1 or 2 both have a duration limit of 2 bytes although it is not shown in the UI. The ON and OFF values are also in...
Mon, Apr 2, 2018 at 3:17 PM
In BioStar 1, you can have the user's profile image appear on the real time monitoring page or on the device if the device has a LCD screen. Supporte...
Wed, Feb 21, 2018 at 4:17 PM
If you would like to change which service is using your ports on your server PC you can use the tool provided with a Windows Operating System. 1. Searc...
Thu, Feb 8, 2018 at 2:07 PM
Please refer to the attachment to calculate how many fingerprint templates and users you can store in the device. Note that if you store more users in ...
Wed, Jan 24, 2018 at 2:40 PM