User
Applied to 2.8.14 or above In BioStar 2.8.14, we improved the CSV Import feature to support entering and modifying PIN credentials. Notice Enrolle...
Tue, Dec 21, 2021 at 10:29 AM
Affect Products & Versions X-Station 2 v1.0.1_20210329 or above BioStar v2.8.11 or above X-Station 2 QR device can store the data in third-party Q...
Tue, Jun 15, 2021 at 8:24 AM
Up to BioStar 2.7.12, there was a limitation when you fill in the User Information in the BioStar 2. When you put 'hyphen' and 'underscore&#...
Wed, Mar 10, 2021 at 4:59 PM
Site registration 1. Go to Settings>Mobile Access. 2. Turn off the 'Mobile Access Setting' of the old site. You will hear beep sound...
Fri, Jan 22, 2021 at 1:43 PM
1. Please select all mobile users then export them as CSV file. 2. Delete the mobile relevant columns. 3. Save this file as .csv file ...
Wed, Jan 20, 2021 at 2:09 PM
You may be running into the following error when uploading a user from the device: Or the error below when adding enrolling a user template with a de...
Thu, Sep 6, 2018 at 6:15 PM
If a user's fingerprint quality is poor and you would like to lower the chance of false rejects with 1:1 authentication (i.e Card + finger) You can lo...
Mon, Aug 27, 2018 at 2:24 PM
BioStar 1's automatic user transfer is not automatic sync feature like BioStar 2 where the users are automatically sent to the devices as they are creat...
Mon, Aug 27, 2018 at 2:03 PM
The role of admin user is in three cases in BioStar 1. 1. If an admin user is added to a device, the device menu will be locked unless it is accessed...
Mon, Aug 27, 2018 at 2:03 PM
Idle user means that there wasn't an authentication success record for 1~6 months. If you're curious what this feature does, please refer to th...
Mon, Aug 27, 2018 at 2:03 PM