Troubleshooting

[Genetec] Suprema Plugin_Prerequisites
Prerequisits for Suprema Plugin   I. License     1. Software license           1) Genetec                 - Security Center : 1ea                - SDK ...
Fri, Jul 18, 2025 at 12:13 PM
[Genetec] Guidelines for Using Suprema Devices with Mercury Controllers Over OSDP or Wiegand
1. Prerequisite To use Suprema devices with Mercury boards in a Genetec Security Center (GSC), the Suprema device must be assigned as a Reader on a Door in...
Mon, Jul 21, 2025 at 3:55 PM
[Genetec] Input Settings and Behavior in Suprema–Genetec Integration
When integrating Suprema devices into Genetec Security Center, special care must be taken regarding Input configuration Due to the way the Suprema Plugin an...
Mon, Jul 21, 2025 at 4:41 PM