Troubleshooting
Prerequisits for Suprema Plugin I. License 1. Software license 1) Genetec - Security Center : 1ea - SDK ...
Fri, Jul 18, 2025 at 12:13 PM
When integrating Suprema devices into Genetec Security Center, special care must be taken regarding Input configuration Due to the way the Suprema Plugin an...
Wed, Aug 6, 2025 at 9:40 AM
? Issue Overview In some situation, Multiple communication channels can be created between a Suprema device and a Synergis Cloud Link. This may occur wh...
Wed, Aug 6, 2025 at 9:47 AM
1. Prerequisites 1.1 Custom Build The general build of the Suprema Plugin is designed for standalone operation, prioritizing communication with the Cloud ...
Tue, Oct 28, 2025 at 1:59 PM
1. Dedicated Synergis Cloud Link for Suprema Devices Description A dedicated Synergis Cloud Link is required for managing Suprema devices. D...
Thu, Nov 20, 2025 at 12:10 PM