Troubleshooting

Genetec] Access Granted Event Not Appearing in Monitoring
Issue Description Access Granted events are not displayed in the Monitoring view after access is granted at the device. 1. Plugin Reactivation (Mandato...
Tue, Jan 20, 2026 at 3:48 PM
[Gallagher] How to block auto-creation of Suprema Virtual Card for MBS site
 Basically when the middleware sync a User/Cardholer from Gallagher without any cards (If create cardholder) or if we delete the card from the Cardholder (i...
Wed, Jan 21, 2026 at 1:51 PM
[Gallagher] BioStation 3 supports displaying custom text messages
Request How to display custom Text message or pictures (Logo) onto BioStation 3 o Recommendation: On BioStar2 there are display option for custom text ...
Wed, Jan 21, 2026 at 2:01 PM