Device

[BioStar 1] Disconnected 2nd generation Device in BioStar 1.93
Operation of BEW2-OxPB models in BioStar 1 is NOT guaranteed. Sometimes your 2nd generation (BioStation 2, L2, A2, W2...
Sat, Jul 24, 2021 at 12:04 PM
[BioStar 1] 2nd Generation Firmware Compatible with BioStar 1.93
The firmware released in the future may not work with BioStar 1.93 because of the changes made in the firmware.  The last compatible firmware test...
Fri, Jul 23, 2021 at 9:54 AM
[BioStar 1] How to Export Device Logs from BioStar Client
Please follow the procedure below to export your device logs from BioStar. 1. Log in to BioStar with an administrator account that has privileges to see...
Fri, Mar 2, 2018 at 10:32 AM
[BioStar 2] Reading CSN / Secure ID of iClass Cards
In BioStar 1 you had the option of reading the iClass card CSN or Secure ID.  [BioStar 1 iClass card read option] - CSN or Secure ID However in...
Wed, Feb 28, 2018 at 2:58 PM
[Both BioStar] Requesting Troubleshooting Support for Devices
If you're requesting support regarding devices, please fill in the information below so we may assist with your issue:  1. Device model name and Dev...
Wed, Feb 14, 2018 at 9:15 AM
[BioStar 2] Troubleshooting Biomini Issues
Recently, Chrome browser has been updated their web policy and it affects using BioMnini/BioMini Plus 2 on BioStar 2. If you have an issue with enrolling...
Fri, Aug 26, 2022 at 5:01 PM
[BioStar 2] CoreStation 2 Sample Door Configuration
Below is a sample CoreStation 2 setup with 2 slave devices and 3 Wiegand Readers to control 5 doors. You can add each device as a separate door in the ...
Tue, Jan 23, 2018 at 11:46 AM
[BioStar 1] Troubleshooting Unknown error message during user transmission
Problem I’ve got unknown error when I transferred user from BioStar Client to a device. I can't transfer user to a device. How can we resolve the iss...
Wed, Dec 20, 2017 at 10:54 AM
[BioStar 2] Live Fingerprint Detection (LFD)
Live fingerprint detection is a technology that is used to detect fake fingerprints.  For more detailed explanation of the feature, refer to the following ...
Mon, Dec 18, 2017 at 3:43 PM
[BioStar 2] FaceStation 1/2 FAQ
Can the user's face be covered while enrolling the face?  No, both FaceStation 1 and 2, do not have objects obstructing the face (except glasses). B...
Tue, Sep 7, 2021 at 9:52 AM