Device
The original post of this information was made in the announcement below: http://support.supremainc.com/discussions/topics/24000006461 Dear Valued Partne...
Fri, Aug 24, 2018 at 10:00 AM
Sync Issue Types There are two types cases where the device is out of sync when you're using Automatic User Synchronization in the Setting > Server...
Thu, Aug 23, 2018 at 10:58 AM
2nd generation devices can work with DDNS in BioStar 2. This does not work for BioLiteNet, BioEntry Plus, and BioEntry W, Xpass, Xpass S2 (blackfin/entry ...
Thu, Aug 9, 2018 at 8:01 AM
Normally, you would backup and restore a database to restore your previous user database. However, if there is a special circumstance where you have to up...
Thu, Jul 19, 2018 at 5:08 PM
The line of 1st generation entry level devices are as follows: Xpass, Xpass 2, BioEntry Plus, Bioentry W, BioLiteNet These devices (with the latest hardw...
Thu, Jul 19, 2018 at 4:03 PM
The DM-20 and CoreStation can detect 4 states such as ON, OFF, Open, and Short Circuit by using the Supervised Input port. With the ‘Trigger and Action’ fun...
Mon, Jul 9, 2018 at 4:54 PM
The Backward Compatibility (Enrollment v1.0.1) menu was added for the compatibility of face template enrolled in firmware version 1.0.1 or older. FaceStat...
Wed, May 16, 2018 at 7:55 AM
Maximum Devices Per Port CoreStation has 5 RS-485 ports and in total CoreStation supports maximum of 64 slave devices but each port supports up to 31 slave...
Thu, May 10, 2018 at 10:28 AM
This only applies to BioStation 1. You can export the device logs from the device and then import it with BioStar by plugging in the USB in the BioStar...
Tue, May 8, 2018 at 3:35 PM
Below are some answers regarding FaceStation 1 template sizes Is a video saved in the Database? FaceStation does not record any videos. Hence such info...
Wed, May 2, 2018 at 3:00 PM