Server
If all users are experiencing access denied even after configuring the access group correctly, your other configurations may require changes. Check Pre...
Tue, Sep 11, 2018 at 2:37 PM
If you have successfully applied your BioStar 2 license to your server but it is missing after rebooting your server PC, it can be caused by the reasons bel...
Thu, Sep 6, 2018 at 1:44 PM
The information below describes the encryption feature of BioStar 1. For better encryption options and information security, please use BioStar 2. ...
Thu, Aug 16, 2018 at 5:09 PM
The system log file is the file that takes the most space for BioStar 2. It keeps the logs for troubleshooting purposes, and it is created daily by the BioS...
Mon, Aug 13, 2018 at 3:42 PM
Before escalating your issue to technical support team, please check if you took the basic troubleshooting steps as shown below so we may expedite the troub...
Thu, Aug 9, 2018 at 5:00 PM
When would I see the Migration page? If you're upgrading from BioStar 2.5 to 2.6.x you will see the migration page when you first try to access the Bio...
Thu, Aug 9, 2018 at 10:53 AM
If you're seeking to upgrade your license on the same server PC in BioStar 2.6 and above, refer to the following article: Upgrading the License Reactiv...
Thu, May 3, 2018 at 9:29 AM
Problem There is slow issue or freeze issue if you are using HTTPS of Biostar2 connection mode. Relevant page Cause It's because that you di...
Tue, Apr 24, 2018 at 9:22 AM
The changes in BioStar 2 versions are recorded in the help menu's administrator's manual. You can download the BioStar 2.6 Revision Note fr...
Mon, Apr 23, 2018 at 3:25 PM
Problem I can't access to BioStar2 and run BioStar2 service from BioStar Setting. Relevant status I can't start BioStar2 service as follows. ...
Wed, Apr 11, 2018 at 5:57 PM