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The system log file is the file that takes the most space for BioStar 2. It keeps the logs for troubleshooting purposes, and it is created daily by the BioS...
Mon, Aug 13, 2018 at 3:42 PM
Before escalating your issue to technical support team, please check if you took the basic troubleshooting steps as shown below so we may expedite the troub...
Thu, Aug 9, 2018 at 5:00 PM
When would I see the Migration page? If you're upgrading from BioStar 2.5 to 2.6.x you will see the migration page when you first try to access the Bi...
Thu, Aug 9, 2018 at 10:53 AM
If you're seeking to upgrade your license on the same server PC in BioStar 2.6 and above, refer to the following article: Upgrading the License Reacti...
Thu, May 3, 2018 at 9:29 AM
Problem There is slow issue or freeze issue if you are using HTTPS of Biostar2 connection mode. Relevant page Cause It's because that you d...
Tue, Apr 24, 2018 at 9:22 AM
The changes in BioStar 2 versions are recorded in the help menu's administrator's manual. You can download the BioStar 2.6 Revision Note ...
Mon, Apr 23, 2018 at 3:25 PM
Problem I can't access to BioStar2 and run BioStar2 service from BioStar Setting. Relevant status I can't start BioStar2 service as follows....
Wed, Apr 11, 2018 at 5:57 PM
If you're using BioStar 2.6 and above, you may want to upgrade your license once you require the new features of a higher tier license. In that case ...
Mon, Apr 9, 2018 at 5:26 PM
If you want to initialize your database again you can follow the procedure below. Below is the procedure for MSSQL but you can do the same for the other dat...
Mon, Mar 5, 2018 at 11:46 AM
If you uninstall BioStar 2 and reinstall it after you have used the cloud setting in BioStar 2, you will not be able to use the same subdomain name. Howe...
Wed, Feb 28, 2018 at 9:05 AM