Known Issues

[Known Issue] Log is missing after using Entry upgrade tool
Affected Products & Versions  Entry Upgrade Tool version lower than 2.2.1b  Summary Log is missing frequently after FW changes with EntryUpgrade t...
Thu, May 9, 2019 at 9:27 AM
[Known Issue] BioStar 1.93 Log Storage Structure in BioStar DB
Issue - There are duplicated records in a detailed view of TA report of BioStar client. - There are duplicated logs in log list of monitoring menu of BioS...
Wed, Apr 10, 2019 at 9:49 AM
[Known Issue] BEWI V2.3.3 iClass Detection Issue Notification
Date: 2019-03-06 Affect Device: BEWI V2.3.3 Affect FW: BEWM-OC_V2.3.1_20160921 ~ BEWI-OC_V2.3.3_20170724 Issue: - Can't detect iClass secur...
Wed, Mar 6, 2019 at 11:41 AM
[Known Issue] Device froze up after FW downgrade
Affected Products & Versions W2, BS2, A2 and other devices Summary After FW downgrade, device froze up and it doesn't work even after rebooting ...
Thu, Feb 21, 2019 at 9:50 AM
[Known Issue] Biostar2 web immediately logout on login
- Affected Products & Versions BioStar 2 - Summary Can't keep the login session as soon as I try to login BioStar2 - Problem Example ...
Thu, Jan 31, 2019 at 9:53 PM
[Known Issue] Automatic Logout as soon as TA operator tries to log in to BioStar 2
Automatic Logout as soon as TA operator tries to log in to BioStar 2   Affected Products & Versions: BioStar 2.x   Summary When an user who is TA o...
Wed, Jan 30, 2019 at 5:33 PM
[Known Issue] D2 freezes when FW upgrade is attempted
- Affected Products & Versions D2 FW upgrade to 1.1.0 - Summary D2 freezes when FW upgrade is attempted when master device having not latest FW b...
Mon, Jan 28, 2019 at 5:23 PM
[Known Issue] LED/Buzzer status of Auth Duress works the same as Auth Success
- Affected Products & Versions Auth Duress works the same as Auth Success regardless of its own status. - Summary WAD(Working As Deisgned) but coul...
Thu, Dec 20, 2018 at 4:59 PM
[Known Issue] V2 device Wiegand output when using Server matching on BioStar 1.x
- Affected Products & Versions BioStar 1.92 & 1.93 - Summary Environment : Server matching ON, V2 device, BioStar 1.92 or 1.93 official, Wiega...
Tue, Oct 30, 2018 at 11:10 AM
[Known Issue] Issue Adding a Custom Level with a New User
Affected Products & Versions: BioStar 2.4 Summary You cannot create a new user that can create a new custom level in the Settings > Account m...
Mon, Aug 27, 2018 at 10:46 AM