Known Issues

[Known Issue] BioStar 2.8.10 Data File Export/Import Feature Bug
Affected Products & Versions BioStar 2.8.10 BioStation 2 v1.9.0 or above FaceLite v1.2.0 or above   Fixed Version & Release Date BioStar v2.8....
Tue, Jun 15, 2021 at 5:30 PM
[Known Issue] FaceStation 2 and FaceLite Firmware Upgrade Guide
Affected Products and Versions FaceStation 2 v1.4.0 or above FaceLite v1.2.0 or above For some reason, you will need to upgrade the firmware to use...
Thu, Jun 10, 2021 at 11:15 AM
[BioStar 2] The error when you add Mobile Access in BioStar 2
Symptom: If you set other card types such as custom format, then, BioStar 2 makes the below error message.  - The value does not fit in the format (u1002...
Wed, Jun 2, 2021 at 2:25 PM
[Known Issue]BioStar 2 User Group Issue
Affect version: Biostar 2.7.11 or later version Symptom Once a new user group is created in USER, the new user group is not displayed until the BioStar 2 ...
Thu, May 27, 2021 at 10:00 AM
[Known Issue] DB Migration Failed After Changing the Option Personal Data Encryption
Affect Version: v2.8.0  or higher version Fixed Version: v2.8.12 (This version would be released in Aug-2021.) Once you disable the option [Encrypt Per...
Wed, May 26, 2021 at 10:06 AM
[Known Issue] Face Template Compatibility - Face Algorithm Update
Affected Products & Versions FaceStation 2 v1.3.1 or lower version Face Lite v1.1.0 or lower version The face algorithm for the face templates use...
Thu, May 20, 2021 at 9:38 AM
[Known Issue] The Face Template compatible issue when you use CoreStation with a new FW of FaceStation 2 and FaceLite
Affected Products&Versions CoreStation v1.4.1 or v1.4 FaceStation 2 v1.4 FaceLite v1.2 From CoreStation v1.4, the CoreStation supports Face Match...
Thu, May 20, 2021 at 9:33 AM
[Known Issue] Suprema device does not read unclassified MIFARE Card
Please note that there are many types of MIFARE and confirm what your card type is exactly. Suprema device does not read all kinds of MIFARE Card except th...
Mon, Apr 26, 2021 at 4:25 PM
[Known Issue] USB Agent works only with a PC Admin User
Affected Products & Versions all version of BioStar2 and  USB Agent Summary To use BioMini / BioMini Plus 2 / DE620, USB agent of BioStar2 should ...
Sat, Apr 10, 2021 at 1:13 AM
[Known Issue] Broken Temperature Unit Text in Trigger & Action Alarm Email
Affected Products & Versions BioStar 2.8.8 ~ 2.8.9 Summary The temperature unit(Celsius, Fahrenheit) text is broken depending on the type of email pr...
Wed, Apr 7, 2021 at 11:11 AM