Device

[BioStar 2] Upgrading the Firmware of Secure IO 2
You can upgrade the firmware of secure IO 2 in BioStar 2 like any other device.  1. Download the most recent Secure IO 2 from our download center.  ...
Mon, May 25, 2020 at 2:25 PM
[BioStar 2] Adding Firmware in BioStar 2.6 and Above
Firmware package is no longer included in the installation of BioStar 2.  This decision was made to make quick changes to the firmware package once a hotfi...
Mon, May 25, 2020 at 1:24 PM
[Both BioStar] Meaning of Device LED Color
If you are seeing a LED color on the device that is something other than blue / sky blue, you can refer to the device manual to see what the colors mean.  ...
Mon, May 25, 2020 at 1:21 PM
[BioStar 2] Supported Card and Card Formats based on Model Type
BioStar 2 supports the following formats based on the cards below.  Note: Suprema devices do not support Indala Prox cards.  Refer to the attached ex...
Thu, Feb 28, 2019 at 9:31 PM
[BioStar 2] Anti-Tailgating en puertas con señales de entrada
La característica anti-tailgating es compatible con BioStar 2.7.8 y el último firmware de dispositivos Suprema. Para usar esta función, debe actualizar tant...
Thu, Apr 30, 2020 at 5:00 AM
[BioStar 2] How To Block Entering Device Menu
There are two ways to block entering a device menu.  Affected Device Types : FaceStation 2, FaceLite, BioStation 2, BioStaion A2, BioLite N2, BioStatio...
Mon, Oct 21, 2019 at 9:09 AM
Old Production Introduction : What is BioLite Solo?
BioLite Solo is a standalone product and it doesn't have a RF option. The device controls a door lock and the user management is managed by the device m...
Wed, Oct 2, 2019 at 3:35 PM
[BioStar 2] How To Indicate EM4100 Card on Suprema Products
EM4100 format of the data is as follows. Total Card Serial Number is 40 bits. First 8 bits are 8 bit version number or customer ID and last 32 bits are dat...
Thu, May 16, 2019 at 5:43 PM
[BioStar 2] How to Use Smart Card with D2 (Wiegand Reader Mode)
If you connect D2 product with Wiegand wiring that you would like to use with a wiegand port of DM20 or a wiegand port of other Suprema devices, you should ...
Sun, Mar 17, 2019 at 6:39 PM
[BioStar 1] The relevant issue by invalid date&time
Problem Can't find the relevant log event even though a user authenticated with access granted sound. Voice of Customer There is missing log. But,...
Tue, Dec 11, 2018 at 7:52 PM