Server
You may be experiencing an issue where you believe you configured the Access Group correctly, but the users still have full access on all doors. In that c...
Wed, Feb 14, 2018 at 2:40 PM
Problem BioStar 1.x SW license has been deleted suddenly. Workaround Confirm if CrypKey License is running and started. - BioStar license woul...
Fri, Feb 9, 2018 at 4:59 PM
Problems When BioStar Server can't connect to MSSQL database server, BioStar Server will not start because of DB connection issue. Cause of the pr...
Thu, Feb 8, 2018 at 5:02 PM
Sometimes even after there is no error in the installation process, the server PC may not register the BioStar service. You can see that you don't h...
Tue, Jan 30, 2018 at 4:49 PM
If your server PC shuts down unexpectedly (forced shutdown), it may corrupt your Maria DB. If your hard drive is full, it can also corrupt the database as...
Thu, Jan 11, 2018 at 2:14 PM
BioStar Standard Edition supports USB dongle type license and a software license. If you have to run the BioStar SE in the system that USB dongle is no...
Thu, Jan 4, 2018 at 11:27 AM
If you want to capture the server logs for troubleshooting you can follow the steps below. This feature is only available starting BioStar 1.93 1. cre...
Tue, Dec 26, 2017 at 4:09 PM
Problem I’ve got “Cannot connect to SQL Server” error & “Create Database Failed” error during running dbsetup.exe Cause The problem could be occur...
Thu, Dec 7, 2017 at 10:13 PM
Problems When a user installed MySQL 5.5.and ODBC connector x86 to connect BioStar Server, BioStar will be not started if Database server and BioStar serve...
Thu, Dec 7, 2017 at 10:04 PM
If your BioStar 2 setting is showing a service error, it may be caused by the following reasons 1. Configuration file has been corrupted by the s...
Thu, Nov 16, 2017 at 1:36 PM