Server

[BioStar 2] Can't access Biostar2 Cloud
To access BioStar2 Cloud, ngrok.exe should be running on BioStar2 Server PC. If you have the below error message while you are trying to access BioStar2...
Thu, Nov 21, 2019 at 8:35 PM
[BioStar 2] How To Check The Debug Log of License File
By unknown reason, BioStar2 Server can't activate SW License Key without any error.  To analyze the issue, Suprema TS team should have the debuggin...
Sun, Nov 3, 2019 at 12:26 PM
[BioStar 2] How To BioStar2 License Re-activation
To reactive a license information of BioStar2 SW, Suprema requires the Proof of Purchase for BioStar2 license.   <Proof of Purchase> Option 1. If ...
Tue, Oct 8, 2019 at 11:22 AM
[ServerMatching] service is started is recorded in the log even server matching is off.
Log : 19/07/12 19:43:32.176512 I <SYS> [0x00000a8c] start server matching service. 19/07/12 19:43:32.176512 I <SYS> [0x00000a8c] [ServerMatching...
Tue, Jul 30, 2019 at 2:47 PM
[BioStar 2] Updated Login Password Level and the policy of Login Password
From BioStar v2.7.2 or higher version, "Password Level" configuration location has been moved from "Server>General" to "Security...
Tue, Jul 9, 2019 at 4:15 PM
[BioStar 2] BioStar2 SW License Operation Structure and Usage Rule
BioStar2 SW license is based on a MAC address of a Server PC. If the server PC has more than 2 Network Interface Chip such as physical LAN and wireless ...
Mon, Apr 15, 2019 at 5:35 PM
[BioStar 1] Troubleshooting for running BioStar Server
Problem Can't run BioStar server with an error. Relevant status The below error occurs. [Cannot connect to the BioStar Server service. Please ch...
Wed, Nov 28, 2018 at 11:50 AM
[BioStar 2] User Access is Denied Even with Proper Configuration
If all users are experiencing access denied even after configuring the access group correctly, your other configurations may require changes.  Check Pre...
Tue, Sep 11, 2018 at 2:37 PM
[BioStar 2] Server License Deleting on its Own
If you have successfully applied your BioStar 2 license to your server but it is missing after rebooting your server PC, it can be caused by the reasons bel...
Thu, Sep 6, 2018 at 1:44 PM
[BioStar 1] Encryption / Security Feature
The information below describes the encryption feature of BioStar 1.  For better encryption options and information security, please use BioStar 2.  ...
Thu, Aug 16, 2018 at 5:09 PM