Server
When the setting.conf file is corrupted, BioStar2 Administrator can not access the login page of BioStar2. The corrupted case of the setting.conf file ...
Tue, Apr 6, 2021 at 1:06 PM
By unknown reason, BioStar2 Server can't activate SW License Key without any error. To analyze the issue, Suprema TS team should have the debugging...
Sun, Nov 3, 2019 at 12:26 PM
To access BioStar2 Cloud, ngrok.exe should be running on BioStar2 Server PC. If you have the below error message while you are trying to access BioStar2...
Thu, Nov 21, 2019 at 8:35 PM
When you can not log in BioStar2 SW without any error message, BioStar2 Server could be stopped at the time. <Relevant Problem> Cause: Th...
Sat, Aug 15, 2020 at 10:03 AM
When you activate the new subdomain from the existing configuration, please follow the below instructions. The process below should only be run after w...
Fri, Dec 31, 2021 at 6:43 AM
In BioStar 2.7.11, Suprema improved features that are related to security. Improved features are following below. Added logic to check file extensions to...
Mon, Mar 15, 2021 at 2:21 PM
From the BioStar 2.7.11, a new user synchronization option is included. The user synchronization option, 'Specific Devices(Only devices belongi...
Tue, Mar 9, 2021 at 4:33 PM
Since BioStar 2.7.11, you can be sorted by user ID and user group ID in <Muster Status>. For more information about sorting user ID, please refer to ...
Thu, May 21, 2020 at 3:50 PM
BioStar2 indicates an alert to monitor an alarm which is pre-configured [Settings]>[Alert]. How to Configure Alerts [Alert Configuration of BioStar 2...
Tue, Dec 24, 2019 at 12:00 AM
Sometimes you will meet a challenge to move your BioStar 2 server from one PC to another PC due to various reasons; the original BioStar 2 server PC is b...
Mon, Mar 15, 2021 at 12:51 PM