Server
To access BioStar2 Cloud, ngrok.exe should be running on BioStar2 Server PC. If you have the below error message while you are trying to access BioStar2...
Thu, Nov 21, 2019 at 8:35 PM
By unknown reason, BioStar2 Server can't activate SW License Key without any error. To analyze the issue, Suprema TS team should have the debuggin...
Sun, Nov 3, 2019 at 12:26 PM
To reactive a license information of BioStar2 SW, Suprema requires the Proof of Purchase for BioStar2 license. <Proof of Purchase> Option 1. If ...
Tue, Oct 8, 2019 at 11:22 AM
Log : 19/07/12 19:43:32.176512 I <SYS> [0x00000a8c] start server matching service. 19/07/12 19:43:32.176512 I <SYS> [0x00000a8c] [ServerMatching...
Tue, Jul 30, 2019 at 2:47 PM
From BioStar v2.7.2 or higher version, "Password Level" configuration location has been moved from "Server>General" to "Security...
Tue, Jul 9, 2019 at 4:15 PM
BioStar2 SW license is based on a MAC address of a Server PC. If the server PC has more than 2 Network Interface Chip such as physical LAN and wireless ...
Mon, Apr 15, 2019 at 5:35 PM
Problem Can't run BioStar server with an error. Relevant status The below error occurs. [Cannot connect to the BioStar Server service. Please ch...
Wed, Nov 28, 2018 at 11:50 AM
If all users are experiencing access denied even after configuring the access group correctly, your other configurations may require changes. Check Pre...
Tue, Sep 11, 2018 at 2:37 PM
If you have successfully applied your BioStar 2 license to your server but it is missing after rebooting your server PC, it can be caused by the reasons bel...
Thu, Sep 6, 2018 at 1:44 PM
The information below describes the encryption feature of BioStar 1. For better encryption options and information security, please use BioStar 2. ...
Thu, Aug 16, 2018 at 5:09 PM