Server
Problem Suddenly, I can't access BioStar2 SW with valid admin ID/PW. Voice of Customer Can't login BioStar2 SW. Relevant case Cause...
Mon, Mar 2, 2020 at 9:52 AM
BioStar 2.6 uses Java version 1.8.0_161. If the version of Java has been updated or has been deleted from the control panel, the service will not start. (...
Mon, Feb 1, 2021 at 4:50 PM
If you are upgrading from BioStar 2.5 to 2.6.x, a license check is made in the upgrade process to ensure that you have the right license. If you already h...
Wed, Mar 17, 2021 at 4:29 PM
If you get the error code 901 when you re-activate the existing subdomain, please follow the below instructions. Below is a scenario this error can occur: ...
Mon, Jun 22, 2020 at 2:29 PM
When would I see the Migration page? If you're upgrading from BioStar 2.5 to 2.6.x you will see the migration page when you first try to access the Bio...
Thu, Aug 9, 2018 at 10:53 AM
[Announcement] Suprema plans to terminate BioStar 1.x Technical Support on July 1st, 2021. BioStar 1 Server download link is still accessible via the li...
Wed, Apr 6, 2022 at 8:58 AM
The information below describes the encryption feature of BioStar 1. For better encryption options and information security, please use BioStar 2. ...
Thu, Aug 16, 2018 at 5:09 PM
If you have successfully applied your BioStar 2 license to your server but it is missing after rebooting your server PC, it can be caused by the reasons bel...
Thu, Sep 6, 2018 at 1:44 PM
These features below have been introduced with BioStar 2.6 Deleting AC Event Log Automatically You can configure in the following menu: Settings >...
Wed, Mar 10, 2021 at 2:31 PM
If all users are experiencing access denied even after configuring the access group correctly, your other configurations may require changes. Check Pre...
Tue, Sep 11, 2018 at 2:37 PM