Server

[BioStar 2] BioStar2 SW License Operation Structure and Usage Rule
BioStar2 SW license is based on a MAC address of a Server PC. If the server PC has more than 2 Network Interface Chip such as physical LAN and wireless ...
Mon, Apr 15, 2019 at 5:35 PM
[BioStar 1] Unstable 2nd generation Device Connection in BioStar 1.93
In case of recent firmware of V2 which has Daylight Saving Time feature, it supports another field of log data of the firmware. It is not compatible with B...
Fri, Jul 23, 2021 at 9:54 AM
[BioStar 2] Example of Upgrading BioStar 2 Server (v2.5 to v2.7)
BioStar 2 supports direct upgrade from the v2.5 to the BioStar v2.6.x or v2.7.x. (You cannot upgrade from v2.5 to v2.8.x directly.) If you want to upgrade t...
Wed, Mar 17, 2021 at 4:21 PM
[BioStar 1] Troubleshooting for running BioStar Server
Problem Can't run BioStar server with an error. Relevant status The below error occurs. [Cannot connect to the BioStar Server service. Please che...
Wed, Nov 28, 2018 at 11:50 AM
[BioStar 2] Troubleshooting When the Server IP Changed
If your BioStar 2 server IP is changed, you can meet several issues. Case 1: BioStar 2 license is vanished. All of BioStar 2 server licenses are issue...
Wed, Mar 17, 2021 at 2:42 PM
[BioStar 2] Troubleshooting BioStar SW license disappearance
Problem BioStar 2.x SW license has been deleted suddenly. Cause Since the timing of the network mount operation at the time of PC start is slow, the l...
Thu, Mar 18, 2021 at 11:16 AM
[BioStar 2] Which Data Can Be Recovered When Your Database Becomes Wrong?
Because of various reasons, you can meet your BioStar 2 server runs incorrectly. In this case, Suprema agents may ask you to share your BioStar 2 log, T&am...
Tue, Mar 16, 2021 at 3:52 PM
[BioStar 2] How To Active BioStar 2 license
How to activate or generate BioStar 2 license? First of all, please purchase the license key and receive it from Suprema Sales team.  And then, foll...
Thu, Apr 6, 2023 at 10:51 AM
[BioStar 2] Updated Login Password Level and the policy of Login Password
From BioStar v2.7.2 or higher version, "Password Level" configuration location has been moved from "Server>General" to "Security...
Tue, Jul 9, 2019 at 4:15 PM
[BioStar 2] BioStar 2.7.3 Unlimited Floor Level Supported
From BioStar 2 v2.7.3, the unlimited floor level is supported by BioStar 2 software. But in the current Suprema device firmware is not supported for unlimi...
Wed, Mar 17, 2021 at 1:32 PM