General

[General] About FAR and FRR rates
Question Do we meet this requirement with Suprema fingerprint devices? FAR : 0.0001% FRR:  0.01% Answer  These figures are not very accurate because...
Tue, Nov 21, 2017 at 2:19 PM
[BioStar 2] Maximum Number of Access Groups
Refer to the image below to understand how many access group BioStar 2 and the devices can hold. 
Wed, Nov 8, 2017 at 11:07 AM
[BioStar 2] BioStar Web Browser UI Issue
You may run into the image below with your web browser in BioStar 2.5.  The UI error happens with Chrome version 61, especially with users with Intel graph...
Thu, Oct 12, 2017 at 5:16 PM
[Both BioStar] Device Relay Voltage
Suprema device's relay function isn't to send a voltage output. What it does is it switches the input power (COM terminal) with the relay's ...
Wed, Sep 27, 2017 at 5:12 PM
[BioStar 1] Meaning of Anti-Passback Zone Event logs
APB Zone Alarm: When anti-passback fails because a user tries to enter through the same door again after authentication success.  APB Zone Clear...
Tue, Aug 8, 2017 at 10:20 AM
[Both BioStar] Difference in Access Group Concept
In BioStar 1, the administrator configured the Access Group and Timezone in the Access Control Menu and then added users to each Access Group one by one, or...
Tue, Jul 4, 2017 at 3:39 PM
[BioStar 2] Configuring Authentication Mode
In the sample case below we will configure   a. Finger Only and Card Only authentication mode in the morning  b. Card + Finger authentication mode for the...
Wed, Apr 12, 2017 at 11:09 AM