Known Issues

[BioStar 2 API] How To Check Door Status and Alarm Status
For Door Status, you can see the door status through the response of api/doors/status However, we found out that the /api/doors/status cannot show the d...
Fri, Dec 31, 2021 at 10:47 PM
[BioStar 2 TA] The user was unable to search in Time attendance user group
Affected Version: BioStar v2.8 or above Issue Description The user search in the user group of Time Attendance is not able to search as follows. [Fig ...
Fri, Dec 31, 2021 at 10:25 PM
[FaceStation F2] Secure Credential Card with Visual Face Template does not work [Solved with v1.1.3]
Affected version: FaceStation F2 v1.0.0 - v1.1.2 Fixed version: FaceStation F2 v1.1.3 or above Issue Summary With the old firmware versions, there is...
Fri, Dec 31, 2021 at 9:59 PM
License Check Popup while you upgrade your BioStar 2 System
Applied to BioStar 2.8 or above There can be the popup of License Check when you try to run BioStar 2 Setup to upgrade your existing BioStar 2 server ev...
Fri, Dec 31, 2021 at 9:29 PM
[Known Issue] Disconnected RS485 Slave Device after rebooting of RS485 Master device
Affected Version: All firmware BioStar 2 Devices with RS485 Master Mode, All versions of BioStar 2  Frequency of occurrence: Occasionally (by SW version an...
Sun, Nov 28, 2021 at 7:22 PM
[Known Issue] How to solve the problem of automatic logout when selecting the TA menu after upgrading to BioStar 2
Affect version: Upgraded BioStar 2.8.9 / 2.8.10 (Previously version is 2.6.4 or lower version) Fixed version: BioStar 2.8.12 If the BioStar 2 server ha...
Sun, Nov 28, 2021 at 2:40 PM
[Known Issue] Cannot Access Time Card Page From the Second Access Attempt
Affected Products & Versions BioStar 2.7.10 ~ 2.8.10 Summary As in the attached video, if an attempt to access the Time Card is repeated in some type...
Fri, Sep 10, 2021 at 10:12 AM
[Known Issue] Cannot access BioStar 2 after installing BioStar 2 at first (v2.7.12 or higher version)
Affected Versions - BioStar 2.7.12 or higher version than v2.7.12 Issue Description Depending on the BioStar 2 server configuration, the two different...
Fri, Sep 10, 2021 at 9:42 AM
Can’t open Biostar 2 after Java update
Can’t open Biostar 2 after Java update You will need to update Java path   First check Java install and version by going to C:/Program files/Jav...
Sat, Aug 14, 2021 at 1:07 AM
[Known Issue] Event Based Output Issue with 2nd Generation Device in BioStar 1.92
Event Based Output Issue with 2nd Generation Device in BioStar 1.92 Affected Products & Versions: BioStar 1.91~2, BioStation 2, BioStation A2, BioSt...
Sat, Jul 24, 2021 at 12:02 PM