General
Below are answers to some of the most common questions about BioStar 2 security Is user information encrypted? Below are how the information is st...
Fri, Jul 2, 2021 at 9:17 AM
BioStar 2 has a mobile app that can be used on Android and iPhones below are the answers to frequently asked questions. Mobile App Basic Information ...
Fri, Jun 18, 2021 at 7:41 PM
Updated Date: May 28, 2021 Are you looking for the training material? Please click Using OSDP with Suprema Product. Refer to the article below to un...
Fri, May 28, 2021 at 11:02 AM
Both BioStar 1 and 2 supports the USB card reader DE-620 and the fingerprint enrollment reader BioMini / BioMini Plus. BioMini Combo and Slim are not suppor...
Tue, Apr 6, 2021 at 1:23 PM
If you are having trouble downloading the software and firmware from our homepage, please download from the provided link below: Software BioS...
Tue, Apr 6, 2021 at 12:50 PM
* This example will go through how to set up a relay event using two Secure I/O 2 and the device of BioEntry W2. Please note that the relay event cannot be ...
Wed, Mar 17, 2021 at 2:33 PM
When the user authentication succeeds, the user's profile image can be shown in the BioStar 2 Monitoring menu and some of the devices' LCD. The d...
Tue, Mar 16, 2021 at 4:33 PM
V1 means a device which can be connectable to BioStar1 SW. The below download link is for V1 firmware files. - BioEntry Plus V1 - BioEnty W V1 - X...
Thu, Jan 28, 2021 at 4:18 PM
Why false rejection occurs When there are numerous number of “Identify Fail” logs, it is highly that users’ fingerprint quality is low or the users did not...
Mon, Mar 23, 2020 at 9:13 AM
Product disinfecting recommendations: Use rubbing alcohol (containing 70% Isopropyl alcohol) and a clean, non-abrasive cloth like lens wipe. ...
Tue, Mar 17, 2020 at 12:47 PM