General

[BioStar 2] How to configure a scheduled unlock/ lock zone.
As you use an access control system, there are time you need to unlock entrances or doors for guests and employees to pass by. On the other hand, there are...
Thu, Jun 9, 2022 at 5:33 AM
[BioStar 2] Personal Information and Communication Security / Encryption / TLS
Below are answers to some of the most common questions about BioStar 2 security  Is user information encrypted?  Below are how the information is st...
Thu, Mar 31, 2022 at 2:06 PM
How To Properly Clean And Disinfect Suprema Products
Product disinfecting recommendations: Use rubbing alcohol (containing 70% Isopropyl alcohol) and a clean, non-abrasive cloth like lens wipe. ...
Fri, Feb 11, 2022 at 1:33 AM
[BioStar 1] V1 Firmware Download Link (BioEntry Plus, BioEntry W, Xpass, BioLite Net)
V1 means a device which can be connectable to BioStar1 SW.  The below download link is for V1 firmware files.  - BioEntry Plus V1  - BioEnty W V1 - X...
Wed, Jan 19, 2022 at 9:10 AM
[BioStar 2] OSDP Protocol Support
Updated Date: Jan 1, 2022 Are you looking for the training material? Please click Using OSDP with Suprema Product. Refer to the article below to und...
Sat, Jan 1, 2022 at 12:59 AM
[Both BioStar] Fingerprint Enrollment Guide
There is a higher chance of a wrong acceptance or reject event if a user's fingerprint is not registered properly.  It is not recommended to lo...
Sun, Nov 28, 2021 at 3:52 PM
FaceStation F2 Guide for Installation and Enrollment
FaceStation F2 Guide for Installation and Enrollment Precautions for FaceStation F2 installation How to enroll Visual Face How to take a ...
Fri, Sep 17, 2021 at 4:04 AM
Guideline for Face Recognition
Guideline for Face Recognition
Sat, Aug 14, 2021 at 9:16 AM
[BioStar 2] How to calculate face recognition FAR(False Acceptance Rate)
<1> FaceStation 2 and FaceLite FaceStation 2 and FaceLite are having the same algorithmic schemes that use the same template. This algorithm has FA ...
Wed, Aug 11, 2021 at 1:50 PM
[BioStar 2] BioStar 2 Mobile / NFC FAQ
BioStar 2 has a mobile app that can be used on Android and iPhones below are the answers to frequently asked questions.  Mobile App Basic Information  ...
Fri, Jun 18, 2021 at 7:41 PM