General
The size and structure of the iClass card memory varies. It is divided into card size and application allocation. 2K / 2 Application 16K / 2 Applic...
Thu, Apr 25, 2019 at 11:02 AM
*Since BioStar ver 2.4, you can only view the Custom Level button ONLY when you login with User ID 1, regardless of operator level. In this example, you...
Mon, Aug 27, 2018 at 11:33 AM
BioStar 2 does not support daylight saving time in versions below 2.6. * even if you are above BioStar 2.6, entry devices do not support Daylight Savings ...
Tue, Aug 28, 2018 at 5:54 PM
Question Do we meet this requirement with Suprema fingerprint devices? FAR : 0.0001% FRR: 0.01% Answer These figures are not very accurate because...
Tue, Nov 21, 2017 at 2:19 PM
Both BioStar 1 & BioStar 2 do not officially support failover server feature. However this may be achieved with third party applications. BioStar 1 ...
Fri, Jul 27, 2018 at 12:47 PM
*Now Suprema Trainer channel is open to post videos about your frequently asked questions, please visit us through Suprema Trainer Youtube channel in the ...
Wed, Sep 12, 2018 at 3:42 PM
Why false rejection occurs When there are numerous number of “Identify Fail” logs, it is highly that users’ fingerprint quality is low or the users did not...
Mon, Mar 23, 2020 at 9:13 AM
In the sample case below we will configure a. Finger Only and Card Only authentication mode in the morning b. Card + Finger authentication mode for the...
Wed, Apr 12, 2017 at 11:09 AM
1:1 or 1:n isn't a one click button you switch on the user interface but a concept of biometric matching. 1:1 (one to one) authentication means you a...
Fri, Sep 28, 2018 at 9:54 AM
Please refer to the attachment to calculate how many fingerprint templates and users you can store in the device. Note that if you store more users in ...
Wed, Jan 24, 2018 at 2:40 PM