Known Issues

[Known Issue] Request not to use the current “EntryUpgrade Tool”
Dear valued Suprema Partners, We would like to inform you that the usage of EntryUpgrade tool will be terminated until our new and stable firmware upgra...
Fri, Oct 20, 2017 at 1:09 PM
[Known Issue] XPass S2 template storage limit
XPass S2 template storage limit Affected Products & Versions: BioStar 2, Xpass S2 v2 Summary Due to the concept of the Xpass S2 v2 being able to b...
Fri, Oct 20, 2017 at 1:09 PM
[Known Issue] Xpass V2.4 Issue Notification
Date: 2017-02-20 Affect Device: Xpass V2 Affect FW: V2.4.0_20170202 Issue: - There is a critical issue when you try to upgrade Xpass devices on...
Fri, Oct 20, 2017 at 1:09 PM
[Known Issue] Issue about exporting/importing certain fields of User to BioStar
Issue about exporting/importing certain fields of User to BioStar   Affected Products & Versions: BioStar v1.8, v1.9   Summary When you import only...
Fri, Oct 20, 2017 at 1:08 PM
[Known Issue] Issue about login via BioStar Mobile App on iPhone
Issue about login via BioStar Mobile App on iPhone   Affected Products & Versions: 32-bit iOS(iPhone 5 or previous model), BioStar Mobile v2.4.0 or lo...
Fri, Oct 20, 2017 at 1:08 PM
[Known Issue] Unassigned Wiegand Card with Facility Code Cannot be Searched
Unassigned Wiegand Card with Facility Code Cannot be Searched Affected Products & Versions: BioStar 2 (all versions) Summary In BioStar 2 if ...
Fri, Oct 20, 2017 at 1:08 PM
[Known Issue] Issue about installation of BioStar 2 API Server in Windows 10 version 1703
Issue about installation of BioStar 2 API Server in Windows 10 version 1703   Affected Products & Versions: Windows 10 version 1703   Summary ...
Fri, Oct 20, 2017 at 1:07 PM
[Known Issue] X-Station Error When Using SDK and BioStar 1 Together
X-Station Error When Using SDK and BioStar 1 Together   Affected Products & Versions: X-Station latest firmware (1.31_150608)   Summary If the BS_R...
Fri, Oct 20, 2017 at 1:07 PM
[Known Issue] FaceStation 2 Connection Issue with Public IP BioStar 2 Server
FaceStation 2 Connection Issue with Public IP BioStar 2 Server   Affected Products & Versions: FaceStation 2 1.0.1 FW   Summary FaceStation 2 ...
Fri, Oct 20, 2017 at 1:07 PM
[Known Issue] BioStar2 Cannot assign a door relay during using MS SQL 2014
BioStar2 Cannot assign a door relay during using MS SQL 2014 Affected Products & Versions: BioStar 2 v2.4.1, MS SQL 2014 Summary If a custom...
Fri, Oct 20, 2017 at 1:06 PM