Known Issues

[Known Issue] BioLiteNet Relay Configuration Fail on Standalone Mode (Firmware 2.3.3)
(This issue is not listed on Forums) Affected Products & Versions: BioLiteNet FW 2.3.3  Summary If the relay is configured on the device menu (as ...
Wed, Jul 25, 2018 at 1:51 PM
[Known Issue] BioStar 1.93 T&A Report Normal Hours Appearing in Minutes
(this article is not registered on Forums) Affected Products & Versions: BioStar 1.93 Summary In BioStar 1.93 T&A, the Normal Hours appear in ...
Wed, Jul 25, 2018 at 2:23 PM
[Known Issue] Cannot Delete or Edit Old T&A Record in Biostar 1.93
Affected Products & Versions: BioStar 1.93 Summary If you're using the automatic log migration feature to the EVENT_LOG_BK (turned on by defau...
Mon, Feb 11, 2019 at 9:06 AM
[Known Issue] Users with ID Higher Than 2147483647 Cannot be Shown on the User Column in BioStar 1.93
Affected Products & Versions: All BioStar 1 versions    Summary Users with ID higher than 2147483647 can only be shown as 2147483647 on the user ID ...
Wed, Aug 8, 2018 at 4:53 PM
[Known Issue] Device Time Configuration Issue in BioStar 2.6.2
Affected Products & Versions: BioStar 2.6.2 Summary If the Time Synchronization with Server feature is turned off and the device time is attempted ...
Mon, Mar 4, 2019 at 8:39 AM
[Known Issue] BioEntry Plus 1.x Blinking Red LED Issue
Affected Products & Versions: all BioEntry Plus 1.x firmware Summary Without changing the device configuration (not in lock status) the BioEntry Pl...
Mon, Oct 15, 2018 at 11:24 AM
[Known Issue] V2 device Wiegand output when using Server matching on BioStar 1.x
- Affected Products & Versions BioStar 1.92 & 1.93 - Summary Environment : Server matching ON, V2 device, BioStar 1.92 or 1.93 official, Wiega...
Tue, Oct 30, 2018 at 11:10 AM
[Known Issue] Can't run Entryupgrade Tool
- Summary Can't run Entryupgrade tool even though there is a valid FW.ini file. - Relevant error "Please run again after an Internet connect...
Tue, Nov 20, 2018 at 8:53 AM
[Known Issue] Can't scan a fingerprint via BioMini/BioMini Plus 2 randomly
- Affected Products & Versions Biostar 1 & BioStar 2 - Summary Sometime, a user can't scan a fingerprint through BioMini/ BioMini Plus 2 ...
Tue, May 7, 2019 at 10:15 PM
[Known Issue] LED/Buzzer status of Auth Duress works the same as Auth Success
- Affected Products & Versions Auth Duress works the same as Auth Success regardless of its own status. - Summary WAD(Working As Deisgned) but coul...
Thu, Dec 20, 2018 at 4:59 PM