Known Issues
Affected Products & Versions BioStar 2 Summary If the output signal of the device Trigger & Action is already configured and an operator would li...
Mon, Mar 15, 2021 at 12:42 PM
Affected Products & Versions BioStar 2 SW v2.8.0 ~ v2.8.6 Summary BioStar 2's Automatic User Synchronization mode reverts to 'All Devi...
Wed, Mar 10, 2021 at 1:13 PM
Affected Products & Versions: BioStar 2.8.3, 2.8.4 / MSSQL Summary BioStar 2 Time & Attendance menu is not accessible with a gray screen. Sometime...
Tue, Mar 9, 2021 at 11:30 AM
Affected Products & Versions Some cases of upgrading BioStar 2 version to v2.8.9 among sites using MS SQL Summary In the environment where BioStar 2 ...
Tue, Mar 9, 2021 at 10:24 AM
Affected Products All Suprema devices have LCD Summary User names registered in the local language are not displayed correctly on devices with LCD. Fo...
Tue, Mar 9, 2021 at 10:13 AM
Affected Products BioEntry P2, BioEntry P2, BioLite N2, FaceLite, XPass 2, Xpass D2 being used as RS-485 Slave Summary Note: If you do not have Issue ...
Fri, Mar 5, 2021 at 10:12 AM
Affected Products BioLite N2 Summary This issue occurs when the default hash key is incorrectly exchanged between BioStar 2 and N2. Both FW and SW wil...
Tue, Mar 2, 2021 at 3:06 PM
*this article is not included in Forums BioStar 1.93 Lift I/O Issue Affected Products & Versions: BioStar 1.93 and below Summary When a user...
Mon, Feb 1, 2021 at 4:37 PM
Affected Products & Versions: BioStar 1.93 Summary If you're using the automatic log migration feature to the EVENT_LOG_BK (turned on by defaul...
Mon, Feb 1, 2021 at 4:36 PM
Affected Products & Versions All device contains both card and fingerprint scanners(P2, W2, L2, A2, BS2, N2) current FW (30 August 2019) Summary When...
Mon, Feb 1, 2021 at 4:31 PM