CLUe Portal Settings & System Introduction

How to set up CLUe service
CLUe supports integration between Suprema devices and the cloud through various methods. The main integration methods are as follows: Vendor: A service ...
Tue, Dec 30, 2025 at 4:39 PM
How to add a door to Suprema CLUe
For CLUe, door configuration is mandatory. If no door is configured, communication with the server—including user synchronization—may not function properly....
Tue, Dec 30, 2025 at 4:09 PM
How to add devices to Suprema CLUe
The CLUe device is designed so that it can be assigned to a place and have the required access door settings configured in advance, even without opening the...
Tue, Dec 30, 2025 at 3:51 PM
How to Start Suprema CLUe Web Portal
What is CLUe Web Portal? CLUe supports a multi-tenant architecture with a three-level hierarchy system, considering distribution channels for multi-locatio...
Mon, Dec 29, 2025 at 12:50 PM
Suprema CLUe Visitor featuring Dynamic QR & working with BioStar2
What is CLUe Visitor? CLUe Visitor is an additional service provided by the CLUe platform. It enables visitor management by facilitating communication betw...
Wed, Dec 24, 2025 at 1:34 PM
How to check CLUe connection from the device.
When the CLUe server connection is established successfully, the cloud icon below is displayed on the device. On devices without an LCD display, the Suprema...
Mon, Dec 22, 2025 at 3:53 PM
How to Set Wiegand Output through the CLUe Portal
You can apply the Wiegand configuration of the device through the CLUe portal. However, the Wiegand output format is fixed according to the plugin set...
Fri, Oct 10, 2025 at 11:04 AM
How to change to CLUe FW
CLUe currently supports the following devices: BioStation 3, BioEntry W3, BioEntry W2, BioLite N2, XStation 2, XPass 2 Typically, CLUe required both...
Thu, Sep 25, 2025 at 2:50 PM
CLUe Device Web Hook Settings
You can configure webhooks on your device through the CLUe portal to receive real-time webhook events from the device when specified events occur. This enab...
Tue, Sep 9, 2025 at 10:47 AM