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[BioStar 1] Limitations with 2nd Generation Devices in BioStar 1.93
BioStar 1 is designed to support BioStar 2 devices with some limitations, because BioStar 1 system and BioStar 2 system are different from many aspects. Thi...
Sat, Jul 24, 2021 at 11:46 AM
[BioStar 1] Unstable 2nd generation Device Connection in BioStar 1.93
In case of recent firmware of V2 which has Daylight Saving Time feature, it supports another field of log data of the firmware. It is not compatible with B...
Fri, Jul 23, 2021 at 9:54 AM
[BioStar 2] Setting server and device time
This document will guide you to understand a way to set BioStar 2 and device time properly. If the images are missing below, please try the following link ...
Sun, Jul 4, 2021 at 8:53 PM
[BioStar 2] How To Find The Option Encrypt Personal Data on Database
In the case of other administrator except the user ID 1, you cannot see the Advanced Security Settings to set the Encrypt Personal Data On Database. It ...
Mon, May 31, 2021 at 5:55 PM
[BioStar 2] BioStar 2 Page is not opened with error msg in nginx-service.log
Summary When the BioStar 2 Server has been restarted by Windows Update or an abnormal situation, the existing component of BioStar 2 server could be corrup...
Wed, May 19, 2021 at 3:37 PM
[BioStar 2] Feature Comparison of BioStar 1 and BioStar 2
Due to the discontinued BioStar 1, Suprema recommends migration to BioStar 2 for customers using BioStar 1. BioStar 1.x support discontinuance notice ...
Tue, Apr 6, 2021 at 3:11 PM
[BioStar 2] How to change the port 9000 to avoid the port conflict
There are certain ports that BioStar 2 must occupy to operate properly. [BioStar 2] Server and Device Port Usage However, during upgrading, installi...
Tue, Apr 6, 2021 at 2:13 PM
[BioStar 1] Installing BioStar 1 in Windows 8 / Windows 10 / MS SQL 2012 / MS SQL 2014
Note: This applies up to BioStar 1.92. BioStar 1.93 installs MS SQL 2012 by default, so you do not have to take the steps below.  BioStar works on Windo...
Tue, Apr 6, 2021 at 1:19 PM
[BioStar 2] Supporting Automatic backup function for 'setting.conf' file
When the setting.conf file is corrupted, BioStar2 Administrator can not access the login page of BioStar2.  The corrupted case of the setting.conf file ...
Tue, Apr 6, 2021 at 1:06 PM
[BioStar 2] Troubleshooting BioStar SW license disappearance
Problem BioStar 2.x SW license has been deleted suddenly. Cause Since the timing of the network mount operation at the time of PC start is slow, the l...
Thu, Mar 18, 2021 at 11:16 AM