Known Issues

[Known Issue] Some APIs return error code BS_SDK_ERROR_TIMEOUT(-601) with SDK 2.6.3.5
Affected Products & Versions BioStar Device SDK 2.6.3.5 Summary Some APIs return error code BS_SDK_ERROR_TIMEOUT(-601) but sometimes those APIs wor...
Fri, Aug 16, 2019 at 11:39 AM
[Known Issue] Upgraded BioStar 2.7.2 Time and Attendance bug
Affected Products & Versions Upgraded BioStar 2.7.2(Fresh installation 2.7.2 is not affected)  Summary BioStar 2.7.2 doesn't show time and att...
Mon, Jul 22, 2019 at 9:04 AM
[Known Issue] Not updated version information in 't_syscfg' table of BioStar 2
Affected Products & Versions BioStar 2.7.0 or up  (BioStar 2.7.0 ~ 2.7.8) Summary BioStar2 SW updates current version to 't_syscfg' tab...
Wed, Jul 17, 2019 at 10:05 AM
[Known Issue] Error on the number of users belonging to user group in BioStar2 TA
Error on the number of users belonging to user group in BioStar2 TA Affected Products & Versions: BioStar 2.4.1 or below & After upgrade to BioS...
Tue, Jul 16, 2019 at 10:37 AM
[Known Issue] L2 and W2 Latest Firmware Upgrade Issue (L2: 1.3.0, W2: 1.2.0)
Article Published Date: 2018/5/30 Affected Products & Versions: L2 FW below 1.2, W2 FW below 1.1 Summary If you upgrade a L2 or W2 device firmware t...
Wed, May 30, 2018 at 1:26 PM
[Known Issue] BioStar 2.7.1 can not update Access Level
Affected Products & Versions BioStar 2.7.1 (released in 2018 – December) Summary When you use BioStar 2.7.1, there is an issue in Access Level. Th...
Thu, May 23, 2019 at 1:19 PM
[Known Issue] Log is missing after using Entry upgrade tool
Affected Products & Versions  Entry Upgrade Tool version lower than 2.2.1b  Summary Log is missing frequently after FW changes with EntryUpgrade t...
Thu, May 9, 2019 at 9:27 AM
[Known Issue] Can't scan a fingerprint via BioMini/BioMini Plus 2 randomly
- Affected Products & Versions Biostar 1 & BioStar 2 - Summary Sometime, a user can't scan a fingerprint through BioMini/ BioMini Plus 2 s...
Tue, May 7, 2019 at 10:15 PM
[Known Issue] BioStar 1.93 Log Storage Structure in BioStar DB
Issue - There are duplicated records in a detailed view of TA report of BioStar client. - There are duplicated logs in log list of monitoring menu of BioS...
Wed, Apr 10, 2019 at 9:49 AM
[Known Issue] BEWI V2.3.3 iClass Detection Issue Notification
Date: 2019-03-06 Affect Device: BEWI V2.3.3 Affect FW: BEWM-OC_V2.3.1_20160921 ~ BEWI-OC_V2.3.3_20170724 Issue: - Can't detect iClass secur...
Wed, Mar 6, 2019 at 11:41 AM