Known Issues

[Known Issue] Limitation on W2 smart card (AoC & Secure Credential) use with PoE
* Announcement on Wed, Nov 22, 2017 at 6:06 PM Dear Valued Partners, BioEntry W2 was found to have a smart card reading and writing performance issue w...
Wed, Jul 29, 2020 at 8:16 AM
[Known Issue] Can't run Entryupgrade Tool
- Summary Can't run Entryupgrade tool even though there is a valid FW.ini file. - Relevant error "Please run again after an Internet connect...
Tue, May 26, 2020 at 10:48 AM
[Known Issue] BioStar2 Cannot apply current setting
BioStar2 Cannot apply current setting Affected Product & Version: BioStar2 Summary To allow 1:N authentication mode, BioStar2 operates in accordan...
Fri, May 22, 2020 at 1:37 PM
[Known Issue] Issue about miscalculated Overtime By Time Rate in TA reports when time rate is the float
Issue about miscalculated Overtime By Time Rate in TA reports when time rate is the float   Affected Products & Versions: BioStar 2.4.0 or above versi...
Fri, May 22, 2020 at 1:35 PM
[Known Issue] Third Party RFID Reader Card Read Issue with 2.x Entry Devices
Third Party RFID Reader Card Read Issue with 2.x Entry Devices   Affected Products & Versions: Recent entry level device firmware (Xpass 2.4.1, BioEnt...
Fri, May 22, 2020 at 1:31 PM
[Known Issue] BioStar 2.6 Upgrade Issue "Runtime Error (at 202:2921)"
Affected Products & Versions: BioStar 2.6  Summary If you have a server which you were using from versions BioStar 2.4.1 and below and are trying t...
Fri, May 22, 2020 at 11:56 AM
[Problema conocido] Límite de almacenamiento de plantilla XPass S2
Productos y versiones afectados: BioStar 2, Xpass S2 v2 Resumen Debido al concepto de que el Xpass S2 v2 puede ser un dispositivo maestro que tie...
Thu, May 7, 2020 at 5:05 AM
[Problema conocido] Problema de configuración del formato Wiegand de dispositivos V2 a través de BioStar 1.92
Productos y versiones afectados: BioStar 1.91, BioStar 1.92, Todos los dispositivos V2 (BioStation2, BioStation A2, BioStation L2, BioEntry W2) Resumen ...
Thu, May 7, 2020 at 4:37 AM
[Problema conocido] Solicitud para no utilizar la "Entry upgrade tool" actual
Estimados Socios de Suprema, Nos gustaría informarle que el uso de la herramienta EntryUpgrade finalizará hasta que nuestra nueva y estable herramienta ...
Thu, May 7, 2020 at 4:31 AM
[Problema conocido] Forzar el cierre de sesión tan pronto como inicie sesión en BioStar 2
Forzar cierre de sesión tan pronto como inicie sesión en BioStar 2 - Porque Error de inicio de sesión de TA. Si desea verificar si es el mismo p...
Thu, May 7, 2020 at 4:27 AM