Known Issues

[Known Issue] The Face Template compatible issue when you use CoreStation with a new FW of FaceStation 2 and FaceLite
Affected Products&Versions CoreStation v1.4.1 or v1.4 FaceStation 2 v1.4 FaceLite v1.2 From CoreStation v1.4, the CoreStation supports Face Match...
Thu, May 20, 2021 at 9:33 AM
[Known Issue] Suprema device does not read unclassified MIFARE Card
Please note that there are many types of MIFARE and confirm what your card type is exactly. Suprema device does not read all kinds of MIFARE Card except th...
Mon, Apr 26, 2021 at 4:25 PM
[Known Issue] USB Agent works only with a PC Admin User
Affected Products & Versions all version of BioStar2 and  USB Agent Summary To use BioMini / BioMini Plus 2 / DE620, USB agent of BioStar2 should ...
Sat, Apr 10, 2021 at 1:13 AM
[Known Issue] Broken Temperature Unit Text in Trigger & Action Alarm Email
Affected Products & Versions BioStar 2.8.8 ~ 2.8.9 Summary The temperature unit(Celsius, Fahrenheit) text is broken depending on the type of email pr...
Wed, Apr 7, 2021 at 11:11 AM
[Known Issue] Cannot access BioStar 2 login page using 'HTTPS' (2.7.11 & 2.7.12)
Affected Products & Versions BioStar 2 v2.7.11 & v2.7.12 Summary If you can not connect BioStar 2 via 'HTTPS' after upgrading BioSta...
Tue, Apr 6, 2021 at 1:26 PM
[Known Issue] Device Time Configuration Issue in BioStar 2.6.2
Affected Products & Versions: BioStar 2.6.2 Summary If the Time Synchronization with Server feature is turned off and the device time is attempted ...
Tue, Apr 6, 2021 at 12:34 PM
[Known Issue] Cannot Import the CSV File Exported From Biostar 2 After Editing in Excel with With an Error
Affected Products BioStar 2 Summary 1) In the BioStar 2 User menu, export user information to CSV. 2) Double-click this CSV file on your PC to open i...
Thu, Mar 18, 2021 at 2:52 PM
[Known Issue] 'DD/MM/YYYY' Date Format Bug
Affected Products and Versions BioStar 2.7.7 Date Format 'dd/mm/yyyy' Summary If your 'BioStar 2  > Settings > Preference > D...
Wed, Mar 17, 2021 at 12:59 PM
[Known Issue] Cannot Activate Offline License in BioStar (2.7.11 & 2.7.12)
Affected Products & Versions BioStar 2 v2.7.11 & v2.7.12 Summary If you try to activate BioStar 2 offline license in v2.7.11 or v2.7.12, it ca...
Mon, Mar 15, 2021 at 12:47 PM
[Known Issue] Cannot Access BioStar 2 Login Page When Installation Folder Name Changed
Affected Products & Versions BioStar 2.7.11 & 2.7.12 Summary When a user installs the BioStar 2 in a custom location, the user can modify the ins...
Mon, Mar 15, 2021 at 12:44 PM