Known Issues

[Known Issue] Limitation on W2 smart card (AoC & Secure Credential) use with PoE
* Announcement on Wed, Nov 22, 2017 at 6:06 PM Dear Valued Partners,  BioEntry W2 was found to have a smart card reading and writing performance issue ...
Wed, Jan 10, 2018 at 2:47 PM
[Known Issue] False authentication with an unregistered card
False authentication with an unregistered card   Affected Products & Versions: Xpass v1 (XPH-E, XPH)   Summary There is a case that an unregistered...
Tue, Jan 30, 2018 at 4:45 PM
[Known Issue] Automatic Logout as soon as TA operator tries to log in to BioStar 2
Automatic Logout as soon as TA operator tries to log in to BioStar 2   Affected Products & Versions: BioStar 2.x   Summary When an user who is TA o...
Wed, Jan 30, 2019 at 5:33 PM
[Known Issue] BioStar 2 Custom Level User Application Issue
Affected Products & Versions: BioStar 2 versions up to 2.6 (released in 2018 April~May)  Summary If you apply a custom account privilege in the Set...
Thu, Apr 26, 2018 at 1:32 PM
[Known Issue] BioStar 1.93 DB Link Issue
Affected Products & Versions: BioStar 1.93 Summary If you are adding users through a DB link program in BioStar 1.93 you will notice that the right...
Tue, Feb 13, 2018 at 4:12 PM
[Known Issue] Entry Device ID 0 Issue (Invalid JSON 104 error)
Affected Products & Versions: Firmware below BioEntryPlus 2.3.2, BioEntry W 2.3.2, BioLiteNet 2.3.2, Xpass 2.4.2, Xpass S2 2.4.2   Summary Device ID ...
Wed, Mar 7, 2018 at 10:20 AM
[Known Issue] BioStar 2.6 Upgrade Issue "Runtime Error (at 202:2921)"
Affected Products & Versions: BioStar 2.6  Summary If you have a server which you were using from versions BioStar 2.4.1 and below and are trying t...
Thu, May 17, 2018 at 10:26 AM
[Known Issue] L2 and W2 Latest Firmware Upgrade Issue (L2: 1.3.0, W2: 1.2.0)
Article Published Date: 2018/5/30 Affected Products & Versions: L2 FW below 1.2, W2 FW below 1.1 Summary If you upgrade a L2 or W2 device firmware t...
Wed, May 30, 2018 at 1:26 PM
[Known Issue] biostar-server.exe - Application error during installation
- Affected Products & Versions BioStar 2.5 / 2.6 - Summary Error 'The application was unable to start correctly (0xc000007b). Click OK to clo...
Mon, Jul 2, 2018 at 5:55 PM
[Known Issue] User with Long Names Cannot be Transferred to Lift I/O in Biostar 1.93 (Invalid ID error)
*this article is not included in Forums BioStar 1.93 Lift I/O Issue Affected Products & Versions: BioStar 1.93 and below Summary When a user...
Sun, Mar 10, 2019 at 8:43 PM