Known Issues

[BioStar 2] Unable to search event log on the first day of every month
Affected Version: BioStar 2 Version 2.9.3 & 2.9.4 Fixed Version: BioStar 2 Version 2.9.5 Issue Summary While BioStar 2 - Monitoring - Real-time...
Thu, Dec 14, 2023 at 12:57 PM
[Known Issue] Database Restore Failure at the BioStar 2 Restore Tool (Upgraded from V2.9.3)
Affected Product: BioStar 2 Versions: V2.9.4 and V2.9.5 Fixed: V2.9.6 (Planned) Article Updated: October 25, 2023 Summary The BioStar 2 Restore tool...
Fri, Nov 3, 2023 at 11:19 AM
[Known Issue] Failed Card ID Is Not Displayed in BioStar 2 After Card Authentication Failes on XPass D2
Affected BioStar 2 Version: V2.9.3 or lower Affected XPass D2 Version: V1.7.1 or above Summary     The user attempted to authenticate in XPass D2, but...
Fri, Oct 13, 2023 at 8:18 AM
[Known Issue] FaceStation F2 v2.0.3/2.1.0 Cannot Authenticate User Face Suddenly Even Though the Preview Camera Can Display the User Face
Affected Product: FaceStation F2 Versions: V2.0.3 and V2.1.0 Fixed: V2.1.1 Article Updated: Oct 12, 2023 Summary CANNOT authenticate the user'...
Thu, Oct 12, 2023 at 3:39 PM
[Known Issue] Can't Connect the Specific Site ID Registered in Airfob Portal in"Mobile Access" of BioStar 2
Affected version on BioStar 2 v.2.7.12 or higher version Summary When trying to connect the specific Site ID registered in Airfob portal in "Mo...
Wed, Jul 26, 2023 at 8:56 AM
[Known Issue] Can not login to BioStar 2 after upgrading to version 2.9.0 : MFPlat.DLL is missing
Affected Versions:  ONLY BioStar 2 Version 2.9.0 with windows server 2012 R2 Summary When a user upgrades to BioStar 2 version 2.9.0 with windows server 2...
Mon, Mar 20, 2023 at 8:33 PM
[Known Issue] Cannot Read Some iClass Seos Cards with Suprema Device
Affected devices and firmware All Suprema devices that support iClass Seos cards Summary In the case of trying to read and use the PACS data of t...
Sun, Mar 12, 2023 at 4:36 PM
[Known Issue] Session timeout not being applied to BioStar 2
Affected Versions: BioStar 2 version 2.8.14 ~ BioStar 2 version 2.9.1 Fixed Version: to be released in BioStar 2 version 2.9.2 Summary  Even when user se...
Sat, Jan 28, 2023 at 8:40 PM
[Known Issue] BioStar Active Directory Synchronization changes user login ID when Use for BioStar 2 Login is inactive
Affected Versions: BioStar 2 Ver 2.8.16 & Ver 2.9.0 Fixed Version: BioStar 2 version 2.9.1 will be released in the year 2023 Q1 Summary  When you go ...
Fri, Dec 30, 2022 at 12:35 PM
[Known Issue] BioMini Enrolment Not Applying
Common issue where user on 2.8.16 or below currently can't add user fingerprints, when the finger is presented the first time the software hangs for a c...
Thu, Sep 29, 2022 at 4:00 AM