Known Issues

[Known Issue] Slave device is not showing but it works after restart BioStar 2 web server
Affected Products & Versions: All versions (Current version : 2.8.8) Summary : BioStar 2 spring server doesn't work properly if the server has...
Tue, Nov 10, 2020 at 4:40 PM
[Known Issue] License Check Appearing in BioStar 2 When License is Not Required
Affected Products & Versions All versions Summary During the BioStar 2 upgrade, the 'License check' process appears even though the server...
Wed, Nov 4, 2020 at 8:49 AM
[Known Issue] Access denied even the user updated with valid access groups
Affected Products & Versions BioStar 2.7.8 or lower versions Summary Authentication failure message(Access denied-Invalid access group) after user ...
Wed, Nov 4, 2020 at 8:28 AM
[Known Issue] BioStar 1.93 DB Link Issue
Affected Products & Versions: BioStar 1.93 Summary If you are adding users through a DB link program in BioStar 1.93 you will notice that the right...
Thu, Sep 17, 2020 at 3:21 PM
[Known Issue] BioStar 2.4.1 MS SQL DB Connection Check Bug in the Installation Process and BioStar Setting
DB Connection Check Bug in the Installation Process and BioStar Setting   Affected Products & Versions: BioStar 2.4.1 (MS SQL for installation issue) ...
Thu, Sep 17, 2020 at 9:01 AM
[Known Issue] Xpass D2(MDB and Keypad both) doesn't support for LSB
Affected Products & Versions: Xpass D2 Keypad 1.1.0 or lower versions as RS485 slave Summary The input number pressed on XPass D2 Keypad shows t...
Wed, Jul 29, 2020 at 9:08 AM
[Known Issue] Limitation on W2 smart card (AoC & Secure Credential) use with PoE
* Announcement on Wed, Nov 22, 2017 at 6:06 PM Dear Valued Partners, BioEntry W2 was found to have a smart card reading and writing performance issue w...
Wed, Jul 29, 2020 at 8:16 AM
[Known Issue] Can't run Entryupgrade Tool
- Summary Can't run Entryupgrade tool even though there is a valid FW.ini file. - Relevant error "Please run again after an Internet connecti...
Tue, May 26, 2020 at 10:48 AM
[Known Issue] BioStar2 Cannot apply current setting
BioStar2 Cannot apply current setting Affected Product & Version: BioStar2 Summary To allow 1:N authentication mode, BioStar2 operates in accordan...
Fri, May 22, 2020 at 1:37 PM
[Known Issue] Issue about miscalculated Overtime By Time Rate in TA reports when time rate is the float
Issue about miscalculated Overtime By Time Rate in TA reports when time rate is the float   Affected Products & Versions: BioStar 2.4.0 or above versi...
Fri, May 22, 2020 at 1:35 PM